Online & General Data Privacy Policy

Collection Of Personal Information

When you engage in certain activities on this site, such as ordering a brochure, making an enquiry, completing a form, emailing us or calling us, or contacting us by any other method (eg. Twitter/Facebook/Whatsapp) or in person at our premises, at a show or an event, you may be required to provide certain information about yourself, by either filling in and submitting an online form, or answering questions by a member of our team. It is completely optional for you to engage in these activities. If you elect to do so however, Chandlers (Farm Equipment) Ltd. may require that you provide personal information such as your name, address, email address and other personal data.

Chandlers (Farm Equipment) Ltd. only collect this information in order to record and support your participation and interest in the particular Chandlers’s products that you have enquired about. In accordance with the GDPR (General Data Protection Regulations) we will not use this information for any other activities unless you specifically opt in to receive further marketing communications from Chandlers. We will respect your communication preferences (phone, email, text/sms or postal) and will only contact you by the methods of communication that you have elected to opt into for marketing purposes or to carry out the business requested.

We will not supply your information to any other business or organisation unless it is necessary to carry out the request you have specifically made (ie. to allow us to share your information with our supplying manufacturers in order to carry out the business requested in the most effective manner). In accordance with GDPR allowable usage, if you carry out business with Chandlers (Farm Equipment) Ltd. we will use your information in a responsible manner, and only in specfic relation to the business transacted. Examples of which are sharing your information with the DVLA for the purpose of road registration of a new vehicle, sharing of your information with the manufacturer of the goods supplied for the purposes of warranty registration, sharing your information with the finance company for the purpose of proposing/transacting a finance agreement, sharing your information with a haulier/parcel carrier for the purpose of delivery of goods. At all times only the minimum amount of information will be shared and only with trusted professional parties with appropriate GDPR policies.

Chandlers (Farm Equipment) Ltd. recognises and appreciates the importance of the responsible use of this information. If you do not want the information you provide to Chandlers (Farm Equipment) Ltd. to be used beyond that of the initial request, please state this clearly at the time of submitting the information to us, Chandlers (Farm Equipment) Ltd. will then remove your personal information from our records after the initial request has been carried out.

Your Information

In accordance with the GDPR (General Data Protection Regulations), your personal information will be stored securely, and will only be accessible to persons within our business appropriate to carry out the business requested. You have the right to access the personal information that we hold and make any corrections to your personal information. You have the right to update and amend your privacy contact preferences at any time, or to request that we delete any stored personal information. This may be accomplished by writing to Chandlers (Farm Equipment) Ltd. The Sales Manager, Belton, Grantham, Lincs. NG32 2LX, or by emailing enquiries@chandlersfe.co.uk – providing us with sufficient details in order that we are able to identify you and carry out your request. We will confirm that your request has been carried out.

Cookies

Cookies are a small file of letters and numbers that we store on your computer if you agree. All cookies have an owner. The owner is the domain or website that places the cookies on your computer. When you visit our website, cookies may be placed on your computer/device by us or by third party domains. Cookies may either be 'session' cookies, or persistent cookies. Session cookies are temporary cookies and remain in the cookie file of your browser until you leave the site. Persistent cookies remain much longer (though how long will depend upon the type of cookie).

Google Analytics – These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

YouTube – We embed videos using YouTube, and they may store cookies to determine the number of playbacks. This data is anonymous.

How to Delete Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. This will not prevent access to our website.

We reserve the right to update this policy from time to time in line with current legislation.